PLAYBOOKS
Expert work, ready to run again and again
Playbooks turn the projects People teams repeat into workflows. Choose one, and Surface runs it on your data, in your format, through a review-ready deliverable.
WHAT'S A PLAYBOOK
Repeatable work, productized
For more than a decade, Paradigm’s experts have done this work by hand for more than 2,000 organizations. Playbooks encode the steps, frameworks, and output standards behind that work, so Surface can run the same proven process on your organization’s data and context.
WHAT'S A PLAYBOOK
Repeatable work, productized
For more than a decade, Paradigm’s experts have done this work by hand for more than 2,000 organizations. Playbooks encode the steps, frameworks, and output standards behind that work, so Surface can run the same proven process on your organization’s data and context.
WHAT'S A PLAYBOOK
Repeatable work, productized
For more than a decade, Paradigm’s experts have done this work by hand for more than 2,000 organizations. Playbooks encode the steps, frameworks, and output standards behind that work, so Surface can run the same proven process on your organization’s data and context.
Parental leave policy update
20 hrs → draft in minutes
Based on typical Paradigm consulting projects
Executive culture readout
8 hrs → draft in minutes
Based on typical Paradigm consulting projects
Change communications toolkit
12 hrs → draft in minutes
Based on typical Paradigm consulting projects
EXPERT-BUILT TEMPLATES
The projects teams ask experts for most
Each Playbook is built from Paradigm’s research, frameworks, and experience advising more than 2,000 organizations. Choose from a growing library of expert-built workflows ready to run on your connected data.
EXPERT-BUILT TEMPLATES
The projects teams ask experts for most
Each Playbook is built from Paradigm’s research, frameworks, and experience advising more than 2,000 organizations. Choose from a growing library of expert-built workflows ready to run on your connected data.
EXPERT-BUILT TEMPLATES
The projects teams ask experts for most
Each Playbook is built from Paradigm’s research, frameworks, and experience advising more than 2,000 organizations. Choose from a growing library of expert-built workflows ready to run on your connected data.
Communications
Draft an executive briefing
Connect talent and culture signals to the priorities leadership cares about. Produces a concise executive briefing with key findings, implications, and recommended actions.
Start Playbook
Communications
Create a change communications toolkit
Create a coordinated rollout package with leader and employee emails, FAQs, manager talking points, and Slack posts.
Start Playbook
Talent Programs
Benchmark your performance management
Compare your performance-management approach with relevant peers, identify meaningful gaps, and produce a benchmark report with prioritized recommendations.
Start Playbook
Inclusion & Belonging
Assess your ERG program maturity
Evaluate ERG strategy, governance, participation, and impact, then produce a prioritized roadmap for improvement.
Start Playbook
Manager Enablement
Design a manager training program
Identify the highest-impact manager skill gaps. Produces: curriculum, rollout plan, and measurement.
Start Playbook
Policy
Build a flexible work policy
Grounded in peer benchmarks, engagement data, and role requirements. Produces: policy document + executive summary memo.
Start Playbook
CUSTOM PLAYBOOKS
If you'll do it twice, make it a playbook
A prompt tells an AI what to write. A playbook defines the inputs, analysis, expert logic, sequence of steps, and finished deliverable — and custom playbooks let you build your own. Give every team the same standard of output.
CUSTOM PLAYBOOKS
If you'll do it twice, make it a playbook
A prompt tells an AI what to write. A playbook defines the inputs, analysis, expert logic, sequence of steps, and finished deliverable — and custom playbooks let you build your own. Give every team the same standard of output.
CUSTOM PLAYBOOKS
If you'll do it twice, make it a playbook
A prompt tells an AI what to write. A playbook defines the inputs, analysis, expert logic, sequence of steps, and finished deliverable — and custom playbooks let you build your own. Give every team the same standard of output.
EXPERTISE BEHIND THE PRODUCT
Built on lessons from the people shaping modern work
Through conversations with leading operators, researchers, and executives, we bring current thinking on talent and organizational performance into how Surface interprets signals and recommends action. Here's what we learned from Jevan Soo Lenox, Chief People Officer at WRITER:
Jevan Soo Lenox
Chief People Officer, WRITER
AI amplifies your organization
Whatever a company is great or bad at, AI accelerates. Strengths compound faster, and weaknesses amplify faster still.
Revenge of the generalist
As agents absorb the standard work, broad judgment and connecting dots across disciplines become the differentiators.
Growth over efficiency
The real opportunity isn't the same results with 40% fewer people. It's tripling output with the team you have.
Listen to the episode →
EXPERTISE BEHIND THE PRODUCT
Built on lessons from the people shaping modern work
Through conversations with leading operators, researchers, and executives, we bring current thinking on talent and organizational performance into how Surface interprets signals and recommends action. Here's what we learned from Jevan Soo Lenox, Chief People Officer at WRITER:
Jevan Soo Lenox
Chief People Officer, WRITER
AI amplifies your organization
Whatever a company is great or bad at, AI accelerates. Strengths compound faster, and weaknesses amplify faster still.
Revenge of the generalist
As agents absorb the standard work, broad judgment and connecting dots across disciplines become the differentiators.
Growth over efficiency
The real opportunity isn't the same results with 40% fewer people. It's tripling output with the team you have.
Listen to the episode →
EXPERTISE BEHIND THE PRODUCT
Built on lessons from the people shaping modern work
Through conversations with leading operators, researchers, and executives, we bring current thinking on talent and organizational performance into how Surface interprets signals and recommends action. Here's what we learned from Jevan Soo Lenox, Chief People Officer at WRITER:
Jevan Soo Lenox
Chief People Officer, WRITER
AI amplifies your organization
Whatever a company is great or bad at, AI accelerates. Strengths compound faster, and weaknesses amplify faster still.
Revenge of the generalist
As agents absorb the standard work, broad judgment and connecting dots across disciplines become the differentiators.
Growth over efficiency
The real opportunity isn't the same results with 40% fewer people. It's tripling output with the team you have.
Listen to the episode →
Explore the rest of the platform
People Intelligence
Insights, Hotspots, and Recommendations to improve your organization.
Surface Agent
AI Chat, Analytics, and Execution.
Surface Learning
Coming soon
eLearning for any employee, anywhere, anytime.
Surface Listening
Coming soon
Annual engagement and employee lifecycle surveys.
Integrations
Unify all your HR tools into a single intelligence layer.
Explore the rest of the platform
People Intelligence
Insights, Hotspots, and Recommendations to improve your organization.
Surface Agent
AI Chat, Analytics, and Execution.
Surface Learning
Coming soon
eLearning for any employee, anywhere, anytime.
Surface Listening
Coming soon
Annual engagement and employee lifecycle surveys.
Integrations
Unify all your HR tools into a single intelligence layer.
Explore the rest of the platform
People Intelligence
Insights, Hotspots, and Recommendations to improve your organization.
Surface Agent
AI Chat, Analytics, and Execution.
Surface Learning
Coming soon
eLearning for any employee, anywhere, anytime.
Surface Listening
Coming soon
Annual engagement and employee lifecycle surveys.
Integrations
Unify all your HR tools into a single intelligence layer.
GET STARTED TODAY
Ready to run your first playbook?
Join people leaders using Surface to turn repeatable work into finished deliverables — in minutes, not weeks.
Request a Demo
GET STARTED TODAY
Ready to run your first playbook?
Join people leaders using Surface to turn repeatable work into finished deliverables — in minutes, not weeks.
Request a Demo